Rent and Housing

Basic Systems Repair Program (BSRP)

Verified · October 23, 2026 Deadline soon — check dates

BSRP provides free repairs to correct electrical, plumbing, heating, limited structural and carpentry, and roofing emergencies in eligible owner-occupied homes in Philadelphia. It covers problems such as dangerous electrical conditions, leaking or broken sewer or water lines, utility or L&I violations, and roof leaks that have caused a ceiling collapse of 4 square feet or more. All repairs made by BSRP are in response to emergency situations.

Organization
Philadelphia Housing Development Corporation (PHDC)
Address
1234 Market Street, 17th Floor
Hours
Monday-Thursday 9am-4pm, Friday 9am-Noon (phone hours stated on the PHDC page)
Who qualifies
Philadelphia homeowners who own and live in the single-family house with the problem, do not own any other residential property in Philadelphia, are current or under a current payment agreement for both property taxes and water bill, and meet the income guidelines.
Income limits
Maximum annual household income by family size (gross income of all household members): 1: $85,900; 2: $98,200; 3: $110,500; 4: $122,700; 5: $132,600; 6: $142,400; 7: $152,200; 8: $162,000; more than 8, add $9,800 per person.
Documents needed
Source, amount and frequency of income (before taxes) for every member of the household; birthdate, gender, marital status, race and ethnicity for every member of the household. To prioritize an emergency repair: violation notice from L&I, notice of defect from the Water Department, heater tag or PGW notice of defect, clear photos showing a ceiling collapse in a heated living area, or photos showing accumulation of sewage in the basement from a leak in the main drain line.
How to apply
Start at the One Philly Front Door portal linked from the PHDC program page (click the APPLY button). If you cannot apply online, call a PHDC operator at 215-448-2160, Monday-Thursday 9am-4pm and Friday 9am-Noon; hearing impaired persons only, call TDD 215-448-2184. The PHDC program page states no waitlist or intake pause; it directs applicants to apply through the portal. For heater repairs only, call the Heater Hotline at 215-568-7190 instead.
Cost
Free
Last verified
October 23, 2026

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