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Philly311
Verified · October 23, 2026 Deadline soon — check dates
Philly311 is the City of Philadelphia’s contact center for non-emergency City services and information. It connects you with the right City department to report an issue, request a City service, or find information about City programs. When you submit a service request, Philly311 forwards it to the responsible department and gives you a service request number so you can track its status.
- Organization
- City of Philadelphia
- Address
- City Hall
- Hours
- Contact center answers calls 8 a.m. to 8 p.m., Monday through Friday
- How to apply
- Call 311 within Philadelphia, or (215) 686-8686 if you are calling from outside Philadelphia. You can also submit requests through the Philly311 web portal or the free Philly311 mobile app.
- Languages
- Interpreter available over the phone in over 200 languages
- Last verified
- October 23, 2026
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